JR East / Shinkansen train WiFi
Provider, speed, pricing, and free options for JR East / Shinkansen train WiFi — pick the page that fits what you need.
Provider Summary
JR East / Shinkansen's train WiFi is powered primarily by JR East-managed Wi-Fi (trackside cellular bonding via Japanese carriers), with typical speeds around 5 Mbps and peaks up to 15 Mbps. [source]
Frequently Asked Questions
Does JR East / Shinkansen have WiFi on every train?
Available on newer Shinkansen rolling stock (E5/H5, E6, E7/W7) on the Tohoku, Hokkaido, Akita, and Hokuriku lines. Older E2/E3 trainsets and conventional Limited Express services typically do not have onboard WiFi. Coverage drops in long tunnels (the Seikan Tunnel between Honshu and Hokkaido is mostly a connectivity dead zone for inflight WiFi).
What WiFi provider does JR East / Shinkansen use?
JR East / Shinkansen train WiFi is powered primarily by JR East-managed Wi-Fi (trackside cellular bonding via Japanese carriers). [source] For free vs paid, see /jr-east-free-train-wifi.
How fast is JR East / Shinkansen train WiFi?
JR East / Shinkansen WiFi runs on JR East-managed Wi-Fi (trackside cellular bonding via Japanese carriers), with typical speeds around 5 Mbps and peaks up to 15 Mbps. [source] For pricing, see /jr-east-train-wifi-cost.
Where does JR East / Shinkansen WiFi drop out during a trip?
Tunnels and remote stretches commonly drop connectivity. JR East / Shinkansen's satellite system handles most of the trip, but coverage gaps are normal.
How do I connect to JR East / Shinkansen WiFi?
To connect after boarding the train: enable WiFi on your device, select the JR East / Shinkansen network, and follow the on-board portal to either log in (free passes) or buy a plan. For free options, see /jr-east-free-train-wifi.
- https://www.jreast.co.jp/multi/en/pass/wifi.html
- https://www.jreast.co.jp/multi/en/info/wifi.html
- https://www.jreast.co.jp/e/